We do not knowingly collect or process data from anyone under the age of thirteen (13) years old.
Focus Care is a national healthcare vendor offering first-class in-home or virtual Comprehensive Health Assessment programs covering Risk Adjustment Assessments, Gap Closures, Quality Measures and Annual Wellness Visits
Most of the personal data that Focus holds is collected directly from its customers/clients engaged with Focus (either directly or through a third party).
We also collect information through means such as cookies – for more on this please see the next section below on how we use your information. We collect personal data from you only when you voluntarily provide it to us. You may withdraw your consent to us using your personal data at any time. Finally, we may use publicly accessible information to verify the information we are provided with and to manage and expand our business.
Our primary purpose in collecting your personal data is to provide you with the Annual Wellness Medicare/Mediclaim services. We may use your personal data for the following purposes:
We may disclose your personal data to enforce our policies, to comply with our legal obligations or in the interests of security, public interest or law enforcement in any country where we have entities or affiliates. For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority. We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.
We share your information with third parties who help deliver our products and services to you. Examples include hosting our web servers, analyzing data, providing marketing assistance, and providing customer service. These companies will have access to your personal information as necessary to perform their functions, but they may not use that data for any other purpose.
You may have accessed our website through a hyperlink from the website of one of our trading partners. If so, you consent to your personal details and purchase information, including behavioural patterns, being shared with that trading partner in accordance with our contractual relationship with them.
Similarly, your personal information may be passed on to a successor in interest in the unlikely event of a liquidation, bankruptcy or administration.
Please remember that when you share information publicly on the Website, for example, a comment on a blog post, it may be indexable by search engines, including Google, which may mean that the information is made public.
The website may contain links to third parties websites. We are not responsible for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those websites.
If you have asked us to share data with third-party websites (such as social media sites), their servers may not be secure.
Note that, despite the measures taken by us and the third parties we engage, the internet is not secure. As a result, others may nevertheless unlawfully intercept or access private transmissions or data.
We take what we consider to be appropriate technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by Focus reduce vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally.
We may need to transfer your personal data to the United States, India for the purpose of servicing, implementing, supporting, and maintaining Focus supplied products and services; for management and administration functions; and to comply with Focus’s legal obligations. To the extent applicable, any transfer of your data will be subject to the privacy laws of the US that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.
If you have given permission, we may share your personal data with organisations who are our business partners and we or they may contact you (unless you have asked us or them not to do so) by mail, telephone, SMS, text/picture/video message, fax, email, other about products, services, promotions, and special offers that may be of interest to you. If you prefer not to receive any further direct marketing communications from us or our business partners, you can opt-out at any time. See further ‘Your rights, below.
Focus provides technical controls and safeguards that support its customers’ compliance policies and procedures.
Although compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) is the responsibility of every healthcare organization, Focus is dedicated to ensuring that its products and services make it easier for them to reach that goal.
Although Focus receives, handles and in some cases, stores personal data, Focus’s customers are typically the owners of such personal data.
As explained above, you have the right to opt-out of receiving communications from us. In addition, to the extent permitted by law, you may have the right to object to the processing of your personal data for direct marketing purposes. If your objection is not to direct marketing in general, but to direct marketing by a particular channel e.g. email or telephone, please specify the channel you are objecting to.