FocusCare

Your Population. Engaged.

For over two decades, Focus Care has made your member population our #1 priority.

Focus Care conducts, supports, and manages your entire In-Home or Virtual Comprehensive Health Assessment, Quality Screenings, or Annual Wellness programs with the consistent mission to improve member engagement, enhance individual care, and increase revenue for our clients.

Steered by an emotional intelligence approach, our first class call center and superior member and patient engagement expertise connect and guide individuals seamlessly through your health care system, which results in a higher HRA conversion and member satisfaction rate.
85%

Scheduled HRA Conversion Rate

95%

Member Satisfaction Rate

98%

HCC Coding Accuracy

11000

National Provider Network

Our Solutions

Comprehensive Health Assessment Solutions

Risk Adjustment for
Health Plans

Focus Care offers a full spectrum of in-home, telephonic, and virtual Comprehensive Health Assessment solutions for Health Plans
across the country.
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Quality Visits for GAP Closures

Focus Care’s targeted member outreach and vast network of compassionate providers play a vital role in closing important gaps for health plan members.
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Annual Wellness Visits For Physicians Offices

Focus Care offers a full spectrum of Annual Wellness Visit solutions for physician offices across the country to increase revenue and improve patient outcomes.
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Member Engagement Solutions

More Than a Call Center

Focus Care handles call center operations ─ scheduling appointments, arranging transportation, sending reminders, following up, and more ─ so clinical staff can spend more time with patients.
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HRA Member Engagement

Focus Care’s U.S.-based customer service representatives are highly trained member engagement experts who overcome concerns to book health risk assessments with an 85% success rate.
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PACE Engagement

Focus Care has developed a highly coordinated system that ensures every PACE participant can access the providers, and other services, they need to maintain optimal health and wellness.
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Why Choose Us

Focus Care is a U.S. Healthcare vendor with the ability to serve your member population nationwide. Our proprietary NCQA certified patient assessment tool ensures the highest quality health and wellness promotion standards with confidence in CMS data captured.

We help our clients:

• Increase member and patient engagement
• Improve health outcomes
• Accelerate reimbursement for health plans
• Enhance HEDIS and STAR Measures
• Improve ROI and maximize reimbursement