We Focus on PACE Engagement:
Much More Than a Call Center
Engaging large PACE participant populations is challenging. Ensuring they receive all necessary preventive and urgent care requires robust solutions for practices that participate in “Program for All-Inclusive Care for the Elderly” networks.
WE FOCUS ON PACE ENGAGEMENT:
Much More Than a Call Center
Engaging large PACE participant populations is challenging. Ensuring they receive all necessary preventive and urgent care requires robust solutions for practices that participate in “Program for All-Inclusive Care for the Elderly” networks.
Your Pain Points. Resolved.
Focus Care can help if your organization struggles with scheduling PACE patient appointments. We’ll step in to keep participants on track to manage their health before acute issues arise. Just ask. We offer much more than the typical PACE call center.
Scheduling Medical Appointments — The Focus Care Way
Make sure every PACE participant can access the providers, and other services, they need to maintain optimal health and wellness.
The Focus Care PACE Solution:
- Collects Comprehensive Data: Accessing EHR orders to gather medical information, sort, and assign U.S.-based agents for appointment scheduling
- Prioritizes Urgency: Utilizing priority filters to focus first on those who need urgent care
- Facilitates Bulk Scheduling: Booking up to 100 appointments simultaneously to save time while connecting with providers at convenient intervals
- Engages Participants: Managing appointments, answering questions, and resolving concerns with compassion and care
- Provides Analytics: Tracking orders to monitor success, identify roadblocks, and keep processes running smoothly
Personalized Care for Large Populations
Focus Care’s multi-lingual, US-based representatives are highly trained PACE engagement professionals.
Our customized solutions include:
Scheduling
primary and specialist
appointments as
directed by providers
Arranging
transportation
Confirming
appointments with
reminder calls,
emails, and texts
Checking in
and following up
Personalized Care for Large Populations
Focus Care’s multi-lingual, US-based representatives are highly trained PACE engagement professionals.
Our customized solutions include:
Scheduling
primary and specialist
appointments as
directed by providers
Arranging
transportation
Confirming
appointments with
reminder calls,
emails, and texts
Checking in
and following up
GETTING TO YES – THE FOCUS CARE WAY
Learn more about how we help manage PACE populations with care, compassion, and improved ROI.
Call: 781-376-6938 | Email: gderanian@focuscares.com