FocusCare

Comprehensive PACE Engagement &
Appointment Solutions for
Elderly Care

Engaging large PACE participant populations is challenging. Ensuring they receive all necessary preventive and urgent care requires robust solutions for practices that participate in Program for All-Inclusive Care for the Elderly (PACE) networks.

PACE Participant Engagement Challenges We Solve

Focus Care can help if your organization struggles with scheduling PACE patient appointments. We’ll step in to keep participants on track to manage their health before acute issues arise. Just ask. We offer much more than the typical PACE call center.

Efficient PACE Medical Appointment Scheduling & Coordination

Make sure every PACE participant can access the providers, and other services, they need to maintain optimal health and wellness.

Our PACE Engagement Solution & Care Coordination Services

  • Collects Comprehensive Data: Accessing EHR orders to gather medical information, sort, and assign U.S.-based agents for appointment scheduling
  • Prioritizes Urgency: Utilizing priority filters to focus first on those who need urgent care
  • Facilitates Bulk Scheduling: Booking up to 100 appointments simultaneously to save time while connecting with providers at convenient intervals
  • Engages Participants: Managing appointments, answering questions, and resolving concerns with compassion and care 
  • Provides Analytics: Tracking orders to monitor success, identify roadblocks, and keep processes running smoothly

Personalized PACE Engagement for Large Participant Populations

Focus Care’s multi-lingual, US-based representatives are highly trained PACE  engagement professionals. 

Our customized solutions include:

personalized care scheduling

Scheduling

primary and specialist 
appointments as
directed by providers

personalized care arranging

Arranging

transportation

hra member connect

Confirming

appointments with
reminder calls,
emails, and texts

personalized care checking

Checking in

and following up

Our Proven Approach to Increase PACE Engagement Success

Learn more about how we help manage PACE populations with care, compassion, and improved ROI.

Call: 781-376-6938 | Email: gderanian@focuscares.com